PRIVACY POLICY and READER COMPLAINTS

Who we are

thePipeLine is an independent news website covering heritage issues in the public interest.
Our website address is: http://thepipeline.info.

 

What personal data we collect and why we collect it

thePipeLine only collects such information as is needed to provide our website and associated social media feeds to our readers.

This includes data which enables us to display advertising and analyse how people use our website.

 

Comments

We do not ask people to register with the thePipeLine website, or to provide any other personal information, in order to access the website.

However, when visitors leave comments on the site we do ask them to prove they are a genuine human being by providing a postal address, or verifiable e-mail address in the comments form.  The visitor’s IP address and browser user agent string is also recorded to help spam detection.

However, any postal addresses submitted are stored securely and are never published in full.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website could then download and extract any location data from images on the website.

 

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Therefore you should refer any personal data issues you might have to the other website.

 

Analytics

 

Who we share your data with

In common with thousands of websites thePipeLine uses advertising revenue derrived from Google Analytics to help cover its running costs.

Googles policy regarding the GDPR is here.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Section 32 of the GDPR Regulations contains a qualified exemption for the purpose of Journalism carried out in the public interest.  thePipeLine applies this exemption on a case by case basis and only stores and publishes data which is necessary for the purposes of the story concerned.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.  Otherwise your data is held by thePipeLine

 

How we protect your data

Obviously e-mail addresses linked to public comments are visible to visitors to the website.  Otherwise, we do not share the e-mail addresses of subscribers, or any other personal data held by thePipeLine with third parties and we promise that we never will.

 

What data breach procedures do we have in place?

If there is a data breech of any kind which could mean your data is compromised, we will let you know as soon as possible and we will suggest any actions you can take to protect your digital security.

However, it is your responsibility at all times to ensure that your computer is protected by appropriate security software.

 

What third parties do we receive data from?

We receive data from third parties with respect to our stories and comments on those stories.

 


What automated decision making and/or profiling we do with user data

Subscriptions to thePipeLine are processed automatically.

You have the option to unsubscribe at any time.

All comments on stories in thePipeLine are moderated by a human being.

 

CONTACT thePipeLine

the Editor
thePipeLine
72 Nithdale Road
London SE18 3PD

By E-mail:  emailmortimer@gmail.com

By Text:  +44 7958 543518



COMPLAINTS

In addition to our legal obligations, while not a member, thePipeline seeks to follow at all times the IMPRESS Editors Code which is followed by much of the UK’s independent media. Individually, anyone writing for thePipeLine is also expected to follow the UK National Union of Journalists Code of Conduct.

If you are considering making a complaint please read those resources first as they are the benchmark against which any complaint is judged.

These specific areas of the code are those likely to be relevant to an article in thePipeLine.

  1. Accuracy
  2. Opportunity to reply
  3. *Privacy
  4. *Harassment
  5. *Reporting of crime
  6. *Clandestine devices and subterfuge
  7. Victims of sexual assault
  8. Discrimination
  9. Confidential sources
  10. Witness payments in criminal trials
  11. *Payment to criminals

Areas marked with an * are those where the code allows a public interest consideration to be taken into account as a justification.

thePipeLine reserves the right not to investigate complaints which are,

  • Made by a party not personally and directly affected by the issue or content forming the subject of the complaint.
  • That we judge to be trivial, hypothetical, vexatious or insignificant.
  • That have no justification as a complaint [for example, they are simply an attempt to argue a different point of view to that taken by thePipeLine, or are an attempt to lobby thePipeLine and its readers into accepting a specific point of view].
  • Unless in exceptional circumstances, those which relate to advertising which you might see while visiting thePipeLine website.
  • Those which are properly dealt with as complaints to be resolved through legal channels.

    If you wish to make a complaint please tell us,
  • The article/content you are complaining about.
  • The date it appeared.
  • The nature of your complaint in not more than 500 words.
  • Which part of thePipeLine’s Editorial Code you think it breaches.

We aim to respond to all complaints courteously and respectfully as soon as is practical.

We reserve the right not to engage with complaints which are submitted in terms which are abusive or offensive.

Unless the complaint is complex we will seek to respond within 28 days of receiving all details relating to the complaint.

If a complaint is agreed to be well founded an remedy will be offered in the form of a correction or clarification.

If we contact you and do not hear back from you within 28 days we will regard the complaint as closed to your satisfaction.

If you wish to make a complaint please contact,

the Editor
thePipeLine
72 Nithdale Road
London SE18 3PD


E-mail: emailmortimer@gmail.com

 

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